Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on elenaille.com.


1. WHAT WE COLLECT

We may collect the following personal data when you interact with the website:

• When placing an order: your name, shipping and billing address, email address, and payment information.
• When leaving a comment: the information you enter, your IP address, and browser data (used for spam protection).
• Via cookies: anonymous data to enhance site functionality and user experience.

2. WHY WE COLLECT THIS INFORMATION

We use this information to:

• Process and fulfill your orders.
• Provide customer support and order updates.
• Improve the performance and usability of our website.
• Protect against fraud or misuse.

3. SHARING YOUR DATA

We do not sell your personal information.
We only share limited data with:

• Payment providers (to process secure payments)
• Shipping services (to deliver your artwork)
• Spam detection and analytics tools (e.g., Google Analytics, anti-spam filters)

4. HOW LONG WE RETAIN YOUR DATA

• Order and comment information may be retained for legal and administrative purposes.
• You may request to access, update, or delete your personal data at any time.

5. YOUR RIGHTS

You have the right to:

• Request a copy of the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to the use of your data (unless it’s legally required to retain it).

6. CONTACT US

If you have any questions about this Privacy Policy or how your data is used, please feel free to reach out:
info@elenaille.com